Staying in contact with friends and family, plenty of entertainment and hotel like services. Patients want the same technological conveniences as home and expect outstanding services. Living up to these high expectations will immensely improve patient satisfaction. Interactive patient systems take the patient experience to a higher level.
Benefits to Patients
We have gotten accustomed to being able to communicate whenever, wherever, to whoever we want. Social media, Skype and e-mail make location unimportant to conversation. During a hospital stay we expect no less than to maintain these ways of communication. Interactive patient screens will give patients the opportunity to use these modern tools. Right at their bedside. It prevents them from feeling isolated and helps them stay in touch with friends and family.
In addition, interactive patient systems will give the patient plenty to do. Watch a movie or one of their favorite series, play a game of Angry Birds or listen to music from their own Spotify account. Never a dull moment! And last, patient screens are ideal for educating. It will show them details on their recovery and personal health information. It will teach them about their condition and about their medication. Endless communication option, interesting entertainment and professional medical information. All qualities to make a hospital stay more comfortable.
- Communicate with friends, family and hospital staff
- Entertainment through multiple channels
- Stay informed about hospital and medical aspects
Benefits to Staff
Patient entertainment systems are not only beneficial to patients and their visitors. They help out staff as well. Having a care device at the patient's bedside will help improve clinical workflow. Medical staff can access medical information and hospital applications right where they need it. They can stay in close contact with patients by audio or video consulting. Or send personal messages to remind them of an appointment or exercise routine. Modern identification technologies like RFID or a Smart Card are integrated in the system. This makes managing admission, care plans and discharge activities effortless.
- Work more efficiently
- Improve communication with patients
- Higher job satisfaction
Benefits to Visitors
Visitors can experience long waiting times when supporting friends and family in hospital. They often end up using their own smart phone or tablet for entertainment. Interactive patient systems enable patients and visitors to share information and content. An added bonus is the ability to stay in touch through video conferencing when friends and family are not visiting.
- Compatible with own devices
- Easy communication with patients