5 Ways Interactive Patient Systems Activate and Comfort

Interactieve Patiënten Schermen

08-02-2016 - Interactive Patient Systems are not just there to entertain patients during their hospital stay. They helps hospitals achieve higher efficiency and better patient satisfaction levels. How?

Interactive Patient Care covers many things. It means not only doctors and nurses are caring for patients. But patients are also caring for themselves. Double the effort is put into the recovery proces of the patient. Involving patients in their treatment and care plan will ultimately improve recovery times and reduce expensive re-admissions. Interactive patient systems are great for getting patients involved. Find out why and how they activate and comfort the modern patient.


1. Quick Recovery through Patient Education

Patient education has become a main focus of hospitals and care facilities. Educating patients brings many advantages to both staff and patients. Interactive patient systems will allow for sharing quality consistent information. Information a patient can use to get educated on their illness and treatment. And even learn exercises they can do to help recover quicker. A patient educated on their health situation and that knows what to expect will feel empowered and more secure. This will only have a positive effect on their overall well-being and recovery.

Educating patients on what to do when they get home will even support a healthier life style and will help prevent costly re-admissions. Educating patients on physical therapy excersises and use of medication through interactive patient systems will even free up a lot of time for care specialists. When patients can take better care of their own recovery, doctors and nurses will have more time to spend on patient care. It will help them spend their time efficiently and effectively. Right where it's needed most. Patient education will help improve efficiency levels and clinical workflow. As well as have a positive effect on the patients recovery.


2. Improve Patient Satisfaction

Many factors determine patient satisfaction levels. The amount of education, information and entertainment are a big part of this influence. A satisfied patient is more likely to recover quicker. Or to recommend the hospital to friends and family and to choose the hospital again when necessary. In today's competitive healthcare industry creating the perfect patient experience and generating satisfied patients is necessary to compete. Interactive patient systems play a big part in improving the levels of patient satisfaction. The patients' well being and a short recovery time are big influences on what makes them happy. Quality education helps take away the stress of being a patient in hospital. Providing your patients with suitable quality content helps them stay on track of their recovery. And helps them work towards a short hospital stay.

Interactive Patient Systems can even distribute surveys. Hospital and care providers can ask patients questions through interactive patient systems and find out how happy and satisfied they actually are. It's a convenient tool for listing what patients are happy with and what improvements need to be made. A continious tool to help improve patient satisfaction over a longer period of time.

Next to that, quality entertainment programs on interactive patient systems will definitely improve patient satisfaction. Interactive patient sytems offer HD television and an extensive entertainment program including games, social media and movies. Another positive force on patient satisfaction is communication. Interactive patient systems enable patients to directly communicate with their healthcare staff. They can ask questions whenever they like. Discuss the concerns they have or have procedures explained to them. It also enables them to quickly put in a service request like asking for a glass of water or an extra pillow. This direct way of communication decreases response times between patients and staff. All ways to help increase patient satisfaction scores.


3. Better Hospital Workflow

Interactive patient systems deliver powerful interactivity between patients, staff and care plan management tools. This helps hospitals improve patient experience. And higher levels of efficiency among staff to centrally transform the care they deliver. Interactive patient systems integrate patients, doctors, nurses, processes and technologies. They empower patients as well as staff. It improves the overall organizational performance of the hospital. While following through improvements on quality, safety and performance. The complete hospital workflow will benefit.

It all starts by showing patients information on they care team, medication, test results, scheduled procedures, excersises and appointments. This way patients will always have the latest information on their health and care plan. In less than one minute a doctor or nurse can provide a patient with an educational video right on their bedside system. Saving themselves a lot of time. This win in efficiency is not just positive for physicians, but also guarantees more time to spend on issues and patients that need it the most. While still providing high quality information and education to patients without having to physically be there. Automating these kind of processes will enhance patient satisfaction. As well as giving physicians more time to deliver patient care.


4. Efficient Integration

The healthcare landscape has changed. The current environment has a big role for technology. Technology impacts both patient treatment and patient engagement. Patients need to be active participants in their care and recovery. Interactive patient systems allow for full integration with existing hospital systems. Hospitals and healthcare providers are enabled to achieve great results and operational efficiencies. Streamlining and automating standard routine care tasks like patient education, safety and discharge planning will allow for tremendous improvements in efficiency through the entire hospital.

The integration with the highest effect is using Electronic Health Records within interactive patient systems. This allows for doctors and nurses to access the patient's medical history, care plan, medication information and test results. Right at the bedside with the swipe of a card. Automating this clinical workflow enables consistent delivery of care and documentation of the patients medical situation.

Integration of services related systems will also help increase patient satisfaction and patient experience. Meal ordering systems will allow for patients to enjoy room service style on-demand meal ordering. But what if a patient has dietary restrictions? A dietrician can report dietary restrictions for a specific patient. The patient can then order meals and drinks through the hospital's meal ordering system on the interactive patient systems. Without having to worry about ordering something they are not allowed to have or are even allergic to.

Then there's integrating the hospital's pharmacy system in the interactive patient systems. This integration can provide great value to a hospital through revenue generation and added convenience to patients. Patient can renew their prescription right from their bedside. Saving them time and effort and having a positive effect on patient satisfaction levels. It will also benefit medication education. Linking these two systems will provide patients with detailed information on their medication.

Finally, integration of tracking systems not only provide better care, but also have a great impact on patient safety. There are many innovative tracking systems that can track anything from patients to doctors to assets. These kind of real-time location systems will aid hospital staff when trying to keep track of a patients. They can be alarmed when a patient falls out of bed, leaves the room or even the ward. Integrating hospital systems with interactive patient systems will not only optimize efficiency levels, but also increase patient satisfaction and ensure a high level of patient safety.


5. Patient Engagement to Empower

Using interactive patient systems to engage patients in their care plan and treatment proces empowers them. Everyone likes feeling involved, especially when it comes to our health. Patients want to feel in control and have a full understanding of their medical situation and care plan. Educated patients are more likely to pursue a healthy lifestyle and are more likely to avoid expensive re-admissions. Engaged patients actively participate in educating themselves, managing their care plan and are aware of all the options when decisions about their medical situation need to be made.

Interactive patient systems let patients make a to-do list right at their bedside. They give them information on what exercises they need to be doing that day, what appointments they have and what medication to take. The entertainment and communication facilities of these interactive patient systems help reduce stress. Patient engagement does require some effort from patients when they are in hospital. But providing them with ways to relax at the same time will balance these two things out. Resulting in a satisfied patient that feels engaged and responsible for their own health. Connecting other hospital systems through interactive patient systems provides multiple sources of information for the patient. Including patients in their medication and treatment plan keeps them well informed and engaged. Hopefully creating a quick recovery of a responsible patient.

Interactive Patient Systems are not just there to entertainment the patient. It provides great opportunities to improve efficiency throughout the entire hospital and help patient satisfaction levels to rise tremendously.

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